Is Sky down?

Derek Melia 1 year ago
@DC Taken from Eir website When to raise a Dangerous Plant report: Poles down or leaning over Cables/Wires down or hanging low Cabinets or junction boxes damaged (Collisions, fire etc) Open Eir labeled Manhole covers broken or damaged (Older manhole covers may be labeled P&T, Telecom Eireann or Eircom) Open Eir road works in dangerous condition

DC 1 year ago
@derekmelia: what does that mean "1500 dangerous plant lines been detected"? Hard to imagine that fibre would be an issue so is that related to buried electric wires?

Derek Melia 1 year ago
Got this from a newbridge forum on fb now. Just came off phone to Sky... There is 1500 dangerous plant lines been detected.. they are trying to get it fixed. Also told this could take up to 5 days or even more ???????????????? Don't think by what the guy was saying they won't be paying out any compensation either... Very poor service IMO...

paul winters 1 year ago
Sky down still in NEWBRIDGE practically impossible to get through to a person and when I eventually got through I was told it would be fixed by six o’clock last night not going to renew contract with sky when time comes constantly increasing charges quick to email for money but not at keeping people informed or updated

Mary 1 year ago
W12 Sky broadband still down in Newbridge Disaster for those working at home Totally unacceptable service

Eimer 1 year ago
Newbridge down since yesterday . Tried to call customer service but 35 min wait Time.

Nigel 1 year ago
Absolutely pathetic service they wouldnt be long cutting u off and if u owed them a few quid solicitors letter would be sent out straight away. Get your finger out sky p...ks

Cathal 1 year ago
Sky internet down since yesterday morning. Impossible to get Customer Service and no updates or reassurance anywhere!

Linda 1 year ago
Sky WiFi down since 10am approx. yesterday morning in Clane, Co Kildare. Still not back at 7.30am this morning. I work from home! Rumour is that over 5,000 customers affected in the Co Kildare area. Crazy and finding it so difficult to get any info from Sky!

Don 1 year ago
Sky broadband still down in Clane, 24hrs down, no support, shocking customer service.

Eileen 1 year ago
Skye down all day yesterday. Still down. Can't get through to customer service..

Comtin 1 year ago
Sky fibre broadband down all day in Naas. Shocker!

Annoyed 1 year ago
Internet down in kilcullen since 10:30am .. I work from home .. said 6pm fix .. still off now at 23:30 … not impressed

Mary 1 year ago
W12 Sky broadband down in Newbridge all day Pitiful service Pathetic support May leave provider if it lasts any longer

Declan 1 year ago
Reply to Staff Dont you mean their “proxy investigation” :)

Wayne 1 year ago
Still down in newbridge. Any one get any updates when service will be back

Jason 1 year ago
Still down in Naas. Absolute joke. Poor response on the phone. On to them several times, people in call Center may as well be chat gpt replying with “service is down and will back when it’s back”. Can’t even get anything from them confirming the start time of outage and me reporting, so I wonder how difficult it will be to get a report on outage when it’s back.

Ronan 1 year ago
Broadband down in The Curragh area all day, rang sky and was told service would be back by 6pm but it is still down at almost 9,pm

Staff 1 year ago
Murder on the phone with sky today couldn’t work from home their broadband in Naas is a sham!100% cancelling it after they have their poxy investigation of outage!!

Richard 1 year ago
Has anyone seen a new estimate of when broadband will be restored?